Miss a call and the job goes to whoever picks up first. Switchline answers in under 15 seconds, talks like a real person, and books the job straight into your calendar — a real appointment, not a message you have to chase. Reschedules and cancellations are handled, spam screened out. The moment she hangs up, the whole call reaches you: transcript, summary, and what they need — so a missed call never turns into a lost job.
Built for
Your existing number. Rings on your handset like normal.
Under a truck, on a job, on another call. The line forwards to Switchline.
She knows your business, your hours, your services. Sounds like you hired a great dispatcher.
New appointment scheduled and confirmed. Transcript and summary land in your inbox.
A current customer moves or drops their time. Your calendar updates itself.
Hours, pricing, whether you cover their area — handled without interrupting your day.
Spam and solicitors get filtered out. Only the calls that matter reach you.
Your services, hours, pricing, and service area. We build an agent that knows your business inside out.
Keep your existing number — forward it to Switchline after 15 seconds when you can't pick up. We walk you through it for your exact provider.
Ring it from another phone and Kate answers. You're live — every caller now gets a real conversation, booked into your calendar with the details in your inbox.
From then on, every call gets answered, booked, and summarized — day or night, whether you pick up or not.
You set the pieces that make Kate yours, in one sitting. From there she books every call around your real business — not a generic script.
You set what you charge, service by service, and Kate quotes those exact prices on the call. Haven't priced something yet? She takes a message instead, so nothing's ever a guess.
You draw where you work on a map. Kate books jobs inside it and takes a message for anything outside — so she only ever sends you where you actually go.
Kate spaces out your bookings so the crew has time to get from one job to the next. You decide how much room to leave — a set number of minutes, or based on how far you travel.
Don't take our word for it.
Call the line and hear Kate handle a real call, start to finish.
Set it up yourself in an evening — change any of it whenever, nothing's locked in.
Cancel any time. Every plan includes every feature — you're just picking how many minutes you need.
A natural, tuned voice — and no fake keyboard clatter or staged call-center noise pretending to be human. Don't take our word for it: call the demo line at (+1) 251-257-0751 and hear Kate for yourself.
You can turn on a live transfer to your team during business hours. And if no one's free, the caller is never dropped into voicemail — they come back to leave a message that reaches you right away.
It books. Kate checks your real calendar and dispatch board live, then writes the job straight into Jobber, Housecall Pro, or your Google or Outlook calendar. If a booking can’t be written, she flags it for you — never a fake “you’re confirmed.”
She recognizes the emergencies that matter in your trade — a gas smell, no heat in a freezing house — and flags them to you right away by email and text, instead of taking the same message for everyone.
Only what you set. Prices and plan details come straight from your settings. If something isn’t priced yet, she tells the caller your team will follow up rather than guessing a number you’re then on the hook for.
If you run a home-services business, it's built for you — HVAC, plumbing, electrical, and the trades that send someone out to a customer's home. Solo operator or a full multi-tech team, the setup fits either way.
You set it up yourself, guided step by step, with no scripts to write. The trickiest part — call forwarding — is handled for you: your carrier is detected automatically and confirmed with a real test call, so you know it’s working.